All parts sold through this site are covered by a manufactures warrant from REI & ASA ELECTRONICS. If your purchase fails call us at 1-866-424-0575. If we can't solve the problem over the phone we will give you the information needed to return it.
Items returned where a refund is expected need to be in new condition. All product contents will need to be returned without damage if a full refund is given. Customer will have to pay for the return unless it is determined that a mistake was made on our part or the item was defective. Returns may be subject to a restocking fee if a mistake was made on the customer part or if the item was ordered by mistake. In most cases the original shipping will not be refunded.